SHOPPING INFORMATION
FREE SHIPPING FOR ALL ORDERS OF $350
Orders are typically processed and shipped Monday – Friday, excluding holidays. We only ship our products on those days. Orders Received after 2pm Pacific on Wednesday may not be shipping until the following Monday.
We only offer Discrete shipping at this time. We do offer expedited shipping. Depending on your location, delivery time will be 1-7 days.
For wholesale orders – smaller wholesale orders will also be sent discrete mail with 1-7 day delivery. Larger wholesale orders that can be shipped on a pallet can be sent via truck for US based customers.
We ship to all 50 US states, Canada, Mexico, United Kingdom, Europe and Austratia
All Sales are Final with the exception of damaged goods. If your product arrives damaged, please take pictures of the damaged item immediately and send details with pictures to info@vapecartsonline24-7.com within 2 business days of when product is received.
Refunds (if applicable)
Once your refund inquiry is received, we may require that the item be shipped back to us for inspection. We will send you an email to notify you that we have received your inquiry and/or returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@vapecartsonline24-7.com
Please contact our customer support at info@vapecartsonline24-7.com to have your shipping address updated. We will review the issue and may require a separate delivery address to reship your order to.
If you have entered the wrong address, please contact our customer support at info@vapecartsonline4-7.com to have your shipping address updated.
PAYMENT INFORMATION
We receive payment through our required payment methods https://vapecartsonline24-7.com/payment-methods. We are working on an ACH/Bank Transfer option coming soon.
Our products are legal in most states. to non-legal states we have documents to protect your products.
Goods will be refunded in case of damage
We will provide a tracking code for your products